Every missed call is a customer calling your competitor instead.
When you can't get to the phone, Textbackly texts the caller back within 5 seconds — a friendly Kiwi message that keeps them talking to you, not ringing the next mob down the list. Works 24/7 on your existing number.
You're flat out on the tools. The phone shouldn't cost you work.
You can't answer every call — and that's fine. Textbackly catches the ones you miss and turns them into texts you can reply to when you down tools.
Instant text-back
The moment a call goes unanswered, the caller gets a friendly text in about 5 seconds — before they ring anyone else.
Works 24/7
After-hours, weekends, up a ladder or on smoko — every missed call is covered, day and night, all year round.
You get alerted
We ping you the second a lead comes in with the caller's number, so you can ring back or carry on the text chat in your own time.
Monthly proof report
Each month we show you exactly how many calls were caught and leads recovered — so you can see the dollars it's bringing back.
How it works
No app to learn, no new number, no faffing about. We do the setup — you just keep doing what you do best.
We set it up
We connect Textbackly to your existing number and write your text in your voice. Takes about 20 minutes — done for you.
You miss a call
You're under a sink, mid-cut or driving. The call rings out like normal — no change to how you work.
Caller gets a text
Within 5 seconds they get a warm message asking how you can help — so they reply instead of calling the next business.
You win the job
They text back what they need, you get alerted, and you book the job when you're free. Easy.
How much are missed calls costing you?
Most Kiwi tradies miss more than half their calls — and most of those callers never ring back, they just dial the next mob. Drag three sliders and see what it's quietly costing your business every month.
Takes 20 seconds · no signup needed
Built for Kiwi tradies — not bolted on from overseas
There are cheaper apps and bigger overseas platforms. Here's the honest difference for a tradie who just wants the jobs.
A note from the founder
Challis · Textbackly · NZ owned & operated
Kia ora — I’m Challis. I built Textbackly because I kept hearing the same thing from tradies and small operators: a missed call is a job gone to the next mob down the list. So I made something dead-simple that texts your callers straight back, on the number you already use — no new apps, no faff.
When you come on board, I’ll personally make sure you’re set up and catching leads. And if Textbackly doesn’t catch you a single lead in your first two weeks live, you don’t pay the monthly fee. Fair’s fair.
Setup’s always free — we do it for you. And right now my first 10 founding customers get their first month free too, with the price locked for life. I’ll get you live myself.
Give it a crack — book a free demo just below and I’ll show you on your own number.
See it catch a lead — book a free demo
Leave your details and we’ll text you to set up a quick 10-minute demo on your own number. You’ll watch a missed call turn into a text-back in real time. No pressure, no payment.
Choice — you’re in! 🙌
We’ll text you shortly to lock in your demo. Keep an eye on your phone.
🛡️ 14-day guarantee: once you’re live, if we don’t catch you a single lead in your first two weeks, you don’t pay the monthly fee.
One job pays for the year
Catch a single extra job a month and it's more than paid for itself. No lock-in contracts, no surprises.
Textbackly
🎉 Founding offer — first 10: first month free + this price locked for life.
Cancel anytime — no contracts. No GST — we keep it simple.
- Done-for-you setup on your number
- Custom text message in your words
- Smart AI-assisted replies
- Instant lead alerts to your phone
- Catches calls 24/7, every day
- Monthly leads-caught report
- Cancel anytime, no lock-in
$0 setup · live the same day · we handle everything
Our 14-day promise
Give it two weeks. If Textbackly doesn't catch you a single lead in the first 14 days, you don't pay the monthly fee. Simple as.
We're this confident because missed calls are already happening — we're just making sure they don't walk out the door.
Frequently asked
Do I need a new phone number?
Nope. Textbackly works with the number you already use and advertise. Your customers keep ringing the same number — nothing changes on your end except that missed calls now get a text-back.
Is texting people allowed in New Zealand?
Yes. This is a transactional reply, not marketing. The customer rang you first, so you're simply responding to someone who tried to reach you — and every text includes an easy opt-out.
It's designed to comply with New Zealand's messaging rules (the Unsolicited Electronic Messages Act). It's never cold, never bulk, and never spammy — just a helpful reply to a real caller.
What does the text actually say?
It's written in your voice during setup — warm, short and helpful. Something like:
"Kia ora, it's Dave's Plumbing — sorry we missed your call! We're on a job right now. How can we help? Reply here and we'll get you sorted. (Reply STOP to opt out.)"
You approve the exact wording before we go live, and you can tweak it any time.
How fast can I go live?
Same day, in most cases. Setup takes about 20 minutes once we've got your details and your message signed off. We do the technical bits — you don't have to lift a finger.
Can I cancel anytime?
Absolutely. There are no lock-in contracts. Stay because it's bringing you work, not because you're stuck. Give us a heads up and we'll switch it off — no exit fees, no hard feelings.
How's this different from a cheap $49 texting app?
With the cheap apps, you do all the setup and fiddling in a dashboard. With Textbackly, we set it up for you on your own number — then it keeps catching calls even when your phone's off or flat, gives you smart AI-assisted replies, and it's backed by our no-lead-no-pay guarantee. It's the done-for-you version, built for tradies who'd rather be on the tools than stuck in an app.
Why not just use a phone answering service?
Receptionist services usually run $300+ a month, and a person can't catch every call at once around the clock. Textbackly answers every missed call instantly, 24/7, for a fraction of that — and a text beats voicemail every time (around 98% of texts get read, most within minutes).
Does it still work if my phone's off or dead?
Yep — and that's the bit a lot of apps miss. A call goes unanswered three ways: no answer, busy, or phone off / out of coverage. We catch all three, so even a flat battery or a no-signal job site doesn't cost you the work.
Stop handing your jobs to the competition
Every call that rings out is money walking down the road. Get Textbackly catching your leads — live the same day.